Here you can find some FAQ’s
If your Question is not answered right here please get in contact per Mail or phone.
For your highest convenience we can offer you all types of rubber for every model.
Given that the rubber rand is worn or sleazy, a rand repair can only be made together with a new sole. Otherwise no professional repair is possible.
If the rand is knife edge thin or has holes and anew abrasion of the border turns the rubber rand in bad repair. The rand won’t probably bear up under the high pressure anymore, which results in complete repair with renewal of rand and sole. DO NOT HESITATE TO REPLACE RAND AND SOLE. It saves a lot of time and money.
You can. Generally we recommend to repair both shoes with new rands. You should always have the same feel in both shoes to guarantee for stability on small edges. Especially for professionals it’s better, whereas you won’t take any notice when climbing just for fun.
By the way we learned that after repairing sole and rubber rand of one shoe the other pair follows two or three weeks later. The same procedure again. You see, it’s not worth it.
We have the possibility to dilate or tighten a bit the size of the shoe when renewing the rand. Do not forget to mention it in your request!
The customer receives an invoice together with the repaired climbing shoes.